Auckland exterior cleaning FAQs
What people ask us before they book.
Short, honest answers about house washing, roofs, gutters, decks, fences, preparation and the free site visit—without the sales-language detour.
Rather talk it through? 0800 11 55 77

The free visit
Booking the first visit
What happens during the free site visit?
We walk the relevant exterior areas, check the surfaces, access and visible build-up, and talk through a practical scope. Show us everything you are considering while we are there.
Which parts of Auckland do you service?
Central, North, West, East and South Auckland, plus Rodney and Franklin. We confirm availability for your address when you book.
Can you quote from a photo or over the phone?
Photos are useful context, but they do not always show access, scale, coating condition or hidden build-up. The free visit lets us scope the actual property.
Can several services be booked together?
Yes. Show us the house, gutters, roof, deck, fence or other exterior areas during the same visit. We list each agreed service clearly in the scope.
House washing
House-washing methods and inclusions
Is house washing the same as pressure washing?
No. Painted cladding and other house surfaces often need a lower-pressure, controlled clean. Hard concrete or paving may suit more targeted pressure. The surface decides the method.
How often should an Auckland house be washed?
There is no fixed interval for every home. Shade, trees, coastal air, traffic film, cladding and previous maintenance all affect how quickly the exterior marks up again.
Are exterior windows included in a house wash?
Not automatically. Detailed exterior window cleaning is listed separately unless it is specifically added, so there is no confusion about glass, frames, sills or the expected finish.
Need the house-washing details?
See the House Washing Auckland page for the surfaces, inclusions, process and coverage areas.
Roofs and gutters
Wash, treatment or gutter clean?
What is the difference between roof washing and roof treatment?
Roof washing is a more immediate physical clean for suitable surfaces. Roof treatment works gradually on organic growth. Material, coating, age and condition determine which route is more sensible.
How long does a roof treatment take to show change?
Not immediately. Timing varies with the growth, roof surface, weather and exposure. We explain the likely progression after seeing the roof.
Can every roof be washed?
No. Material, coating, age, pitch, access and visible condition all matter. A gradual treatment—or no cleaning at that time—may be the better answer.
Do you clear downpipes when cleaning gutters?
Accessible downpipe entry points can be included. A blockage deeper inside a downpipe or underground drain, or a plumbing fault, may need a separate specialist.
How often should gutters be cleaned?
It depends on nearby trees, roof design, wind and how quickly debris builds up. Gutters under heavy foliage usually need checking more often than exposed rooflines.
Decks, fences and preparation
Clean the surface without overdoing it
Can water blasting damage decks or fences?
Yes. Excessive pressure can mark timber, raise the grain, strip coatings and leave uneven lines. The method should match the material and existing finish.
Can you clean before painting or staining?
Yes. Tell us what you plan to paint or stain. Pre-paint washing is different from a maintenance clean and does not replace repairs, sanding, drying time or coating-specific preparation.
Before the visit
Getting the property ready
What should I move before the service?
It depends on the service. You may need to move furniture and vehicles, secure pets, close windows or clear access. We tell you exactly what applies after the site visit.
What happens if the weather is unsuitable?
We may need to change the timing if wind, heavy rain or other conditions make the planned work unsuitable. We will let you know if the booking needs to move.
Still unsure? Let’s look at the property.
Book the free site visit. We’ll assess the surfaces and access, then give you a clear answer for your Auckland property.
Prefer to talk? Call 0800 11 55 77.
